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FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

Are you company a trading one or a factory?

Factory. We are a professional manufacturer of optical components. We produce, we sell.

Can you provide a customized service?

Yes, we have our own production workshop and R&D team.

We can custom the optical components as your requirement.

How can I get in touch with us as quickly as possible?

Pls contact us via email: clair-li@jylens.com, lily-li@jylens.com

What is the delivery time?

Sample order will be shipped out within 3days after your formal order. Massive orders under 1K will be shipped out within 7-15days since payment received.

What is your MOQ?

We do not have MOQ limited.1piece of sample is acceptable.

What does your warranty cover?

Our product is backed by 1year limited warranty against manufacturing defects (material& workmanship). Missing /lost or worn-out parts are not covered under our warranty.